Privacy Policy

01 Information We Collect

We collect two types of information:

Information you provide directly:

• Your name and business name when you fill out our contact form
• Your email address when you reach out to us
• Your phone number if you call or text us directly
• Any information you include in your message to us

Information collected automatically:

• Basic website analytics (page views, general location, device type) if analytics tools are enabled
• Browser type and operating system (standard web server logs)
• Referring URLs (how you arrived at our site)

We do not collect payment information directly — any billing is handled by third-party processors with their own privacy policies.

02 How We Use Your Information

We use the information we collect solely to:

• Respond to your inquiries and contact form submissions
• Provide, manage, and improve our digital marketing services
• Send you service-related communications (project updates, reports, invoices)
• Understand how visitors use our website so we can improve it
• Comply with legal obligations when required

We do not use your information for advertising profiling, sell it to data brokers, or share it with third parties for their marketing purposes.

03 Information Sharing

DigiStacs Co. does not sell, rent, or trade your personal information. We may share information only in these limited circumstances:

• Service providers: tools we use to operate our business (e.g., email platforms, form processors, analytics tools). These providers are contractually restricted from using your data for any purpose beyond the service they provide us.
• Legal requirements: if we are required by law, court order, or governmental authority to disclose information, we will comply with applicable legal requirements.
• Business transfers: if DigiStacs Co. is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will provide notice before this occurs.

04 Cookies & Tracking Technologies

Our website may use cookies and similar technologies for basic functionality and analytics. Specifically:

• Essential cookies: required for the website to function properly. Cannot be disabled.
• Analytics cookies: used to understand traffic patterns and improve the site. These may be set by tools like Google Analytics or Plausible Analytics.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. Most modern browsers allow you to refuse or delete cookies — refer to your browser's help documentation for instructions.

Our website does not use advertising cookies, retargeting pixels, or social media tracking pixels.

05 Data Retention

We retain your personal information only as long as necessary to fulfill the purpose for which it was collected:

• Contact form submissions: retained for up to 2 years or until you request deletion, whichever comes first.
• Client service records: retained for the duration of the service relationship and up to 3 years afterward for accounting and legal purposes.
• Analytics data: retained per the analytics provider's own retention policy (typically 14–26 months).

When data is no longer needed, we securely delete or anonymize it.

06 Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: request a copy of the personal information we hold about you.
• Correction: request that we correct inaccurate or incomplete information.
• Deletion: request that we delete your personal information, subject to legal retention requirements.
• Opt-out: opt out of any marketing communications at any time by contacting us directly or using the unsubscribe link in any email we send.
• Portability: request your data in a portable, machine-readable format where technically feasible.

To exercise any of these rights, contact us at hello@digistacs.com. We will respond within 30 days.

07 Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at hello@digistacs.com and we will delete it promptly.

08 Third-Party Links

Our website may contain links to third-party websites, platforms, or services (such as LinkedIn, Instagram, TikTok, or X). This Privacy Policy applies only to DigiStacs Co. and our website. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any personal information.

09 Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• HTTPS encryption on all pages and form submissions
• Limited access to personal information on a need-to-know basis
• Use of reputable, security-reviewed third-party service providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you in accordance with applicable law.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

• Email: hello@digistacs.com
• Phone: (469) 751-7622
• Website: digistacs.com
• Location: Tyler, TX, United States